Where do I look for the amendment or cancellation terms?
Section 4.8 directs readers to section 11 for the terms that apply to amending or cancelling a booking.
The stated cancellation or change list includes car parking, valet parking, lounges, Fast Track Security and Fast Track Passport Control.
What is refunded after a cancellation?
If a booking is cancelled later, the stated refund is the full booking value, excluding the £5 fee and any non-refundable fees under the terms.
Frequently asked questions
Does the full booking value come back after cancellation?
The refund after a later cancellation is the full booking value, with the £5 fee and any non-refundable fees under the terms excluded.
Which booking types are listed for cancellation or change?
Car parking, valet parking, lounges, Fast Track Security and Fast Track Passport Control are listed for cancellation or change.
How should I contact Gatwick about Fast Track changes or cancellations?
For all queries about amending or cancelling Fast Track Security and Fast Track Passport Control bookings, call 0330 333 9268 or use the “Manage my Booking” section on the website.
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